How to Write a Letter of Complaint

Heres a project that will introduce you to brainstorming and give you practice in group writing. You will join with three or four other writers to compose a letter of complaint (also called a claim letter). Consider Different Topics The best topic for this assignment will be one that you and the other members of your group truly care about. You may write to the dining hall supervisor to complain about the quality of the food, to an instructor to complain about his or her grading policies, to the governor to complain about cuts to the education budget--whatever subject the members of your group find interesting and worthwhile. Begin by suggesting topics, and ask one member of the group to write them down as they are given. Dont stop at this point to discuss or evaluate the topics: simply prepare a long list of possibilities. Choose a Topic and Brainstorm Once you have filled a page with topics, you can decide among yourselves which one you would like to write about. Then discuss the points that you think should be raised in the letter. Again, have one member of the group keep track of these suggestions. Your letter will need to explain the problem clearly and show why your complaint should be taken seriously. At this stage, you may discover that you need to gather additional information to develop your ideas effectively. If so, ask one or two members of the group to conduct some basic research and bring their findings back to the group. Draft and Revise a Letter After collecting sufficient material for your letter of complaint, elect one member to compose a rough draft. When this has been completed, the draft should be read aloud so that all members of the group can recommend ways to improve it through revision. Each group member should have the opportunity to revise the letter according to the suggestions made by the others. To guide your revision, you may want to study the structure of the sample complaint letter that follows. Notice that the letter has three distinct parts: An introduction that clearly identifies the subject of the complaint.A body paragraph that (a) clearly and specifically explains the nature of the complaint, and (b) provides the reader with all of the information needed to provide an appropriate response.A conclusion that clearly states what actions are needed to remedy the problem. Annie Jolly110-C Woodhouse LaneSavannah, Georgia 31419November 1, 2007Mr. Frederick Rozco, PresidentRozco Corporation14641 Peachtree BoulevardAtlanta, Georgia 303030Dear Mr. Rozco:On October 15, 2007, in response to a special television offer, I ordered a Tressel Toaster from your company. The product arrived in the mail, apparently undamaged, on October 22. However, when I tried to operate the Tressel Toaster that same evening, I was distressed to find that it did not fulfill your claim to provide fast, safe, professional hair-styling. Instead, it severely damaged my hair.After following the instructions to set up the toaster away from other appliances on a dry counter in my bathroom, I inserted the steel comb and waited 60 seconds. Then I removed the comb from the toaster and, following the instructions for a Venusian Curl, ran the hot comb through my hair. After just a few seconds, however, I smelled burning hair, and so I immediately placed the comb back into the toaster. When I did this, sparks flew from the outlet. I reached to unplug the toaster, but I was too late: a fuse had already blown out. A few minutes later, after replacing the fuse, I looked in the mirror and saw that my hair had been scorched in several spots.I am returning the Tressel Toaster (along with the unopened bottle of Un-Do Shampoo), and I expect a full refund of $39.95, plus $5.90 for shipping costs. In addition, I am enclosing a receipt for the wig I purchased and will have to wear until the damaged hair grows out. Please send me a check for $303.67 to cover the refund for the Tressel Toaster and the cost of the wig.Sincerely,Annie Jolly Notice how the writer has delivered her complaint with facts rather than emotions. The letter is firm and direct but also respectful and polite. Revise, Edit, and Proofread Your Letter Invite one member of your group to read aloud your letter of complaint and respond to it as if he or she had just received it in the mail. Does the complaint sound valid and worth taking seriously? If so, ask the members of the group to revise, edit, and proofread the letter one final time, using the following checklist as a guide: Does your letter follow the standard format shown in the example above?Does your letter consist of an introduction, a body paragraph, and a conclusion?Does your introductory paragraph clearly identify what you are complaining about?Does your body paragraph clearly and specifically explain the nature of the complaint?In the body paragraph, have you provided the reader with all of the information needed if he or she is to respond effectively to your complaint?Have you conveyed your complaint calmly and clearly, relying on facts rather than emotions?Have you clearly organized the information in your body paragraph so that one sentence leads logically to the next?In your conclusion, have you clearly stated what action(s) you want your reader to take?Have you proofread the letter carefully?

Sexuality at Different Life Stages - 986 Words

Sexuality at Different Life Stages The therapist’s response to Anna Anna you have been having some issues lately regarding having a boyfriend and your mother is concerned that you are not ready for a relationship with an older boy. At this point you think that what you are feeling for your boyfriend is love, but true love is when your partner can understand what you are going through and help you to go through it rather than force you to make a decision now. Maybe you are feeling that if you give nothing in the relationship it will not last. Maybe right now you are thinking less about yourself and more about your partner and pleasing him, but if he is really thinking about you and feel love for you he would be patient and try to work this through with you. At this stage you are not too young to love, these feelings only point to infatuation. Most adolescents have sex in order to make sure their boyfriend like them, or they give in to peer- pressure or they do it just to get back at parents for their disapproval of their relationship. At this point I must tell you that your mother is very concerned as to whether you can really handle a relationship at this stage or if you are mature enough to make the right choices. Your mother has been through the similar situation, we all as adults go through the same bodily changes as our children and we know that oftentimes the decisions made are not to our advantage. Many studies have been done t o prove this. Many girls whoShow MoreRelatedSexuality at Different Life Stages766 Words   |  4 PagesSexuality at Different Life Stages Kimberly Hamsher PSY/265 April 13, 2014 Kimberly Hima Sexuality at Different Life Stages In the case of Ashley, I would assume her therapist would point out all the options she has before deciding if she wants to pursue a sexual relationship with her boyfriend. She should explain the variety of emotions an adolescent girl might feel when a boy or young man shows an interest in her. She should let her know that the word love can sometimes be displaced andRead MoreSexuality at Different Life Stages Essay1018 Words   |  5 Pagesbehaviors even prior to birth. Throughout an individual’s life they will experience different stages of sexuality. 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Industrial Communication

Question: Analysis of the wireless networks those are utilized in an enhancing number that has targeted the office applications. Answer: 1.0 Introduction The research studies the wireless networks that are used in an increasing number that has targeted office applications. The advances made in the embedded systems has allowed for the infusion of intelligence in the field devices [1]. The increasing processing, functionality and communication capabilities have largely been instrumental in the extensive trend of field devices that are referred to as field networks. 1.1 Value of the Study The value of the study elaborates the thesis of industrial communication in the current state of art in wired/ wireless field bus systems. The specifications of the research highlights the comparison made on different alternatives using PROFIBUS as the communication technology for hybrid wired/wireless field bus networks [2]. The contribution that wired/wireless network has made in innovative mechanism for eliminating traffic congestion for reducing the extra time and the setting up of master stations for extra time parameters. The methodology of duration of message transaction evaluates the worst case response in such type of wired/wireless field bus systems [3]. There is a mobility mechanism that has been established by the system before resuming the normal system operations. 1.1.1 Definition of Terms Industrial Automation Industrial automation is the way of communicating at different levels which are connected through point-to point cabled solutions or through field buses. Field buses and Ethernet give us an impression of the capability of handling repetitive tasks efficiently and quickly. Some common examples that define automation are mining, steel and gas, pulp and paper. Different protocols exist in various media in the automation domain such that the ranges of automation equipment to the IT domain from high end hardware [14]. In industrial automation, communication is used for interconnection of automation equipment, interconnection of dedicated real-time automation system, closed loop control, interlocking and control and most importantly for monitoring and supervision [4]. Field bus systems Field bus networks are physically connected through a wired bus under the used system End system that includes both the wired and the wireless node [13]. However, a wireless network system is communicated indirectly through network mode systems which is usually termed to be called be ad-hoc wireless network. However, if the messages are somewhere relied on the wireless network then it comes under the category of structured wireless network. Additionally there are situations when the network should support the interconnection and provide appropriate mechanism through inter cell mobility. The diagram below explains the wired/wireless connection network system [5]. Figure: Wired/Wireless Communication Connection Network 1.2 Research Problem The research problems is based on the safety of humans as well as environment that demands proper deployment of security measures that plays an important role while protecting both the safety and security of the rate of production. The increase of wireless network demands more attention, safety and security in automation process [6]. The problem reflected is given as: 1) Although, security is well developed when it comes to addressing wireless networks but there are issues in the effective integration of wireless sensor networks in existing automation standards and systems. 2) Security is considered to be the prime issue that needs to be certified through end-to-end field bus communication irrespective of the security measures taken in wired or wireless security measures? The research problem in field bus can be illustrated in the heterogeneous field networks below that should be both safe and secure [12]. Figure: Future Scenario of Automation System 1.3 Research Approach The research approach in the recent global economic stagnation is becoming intense as well as changing. There is need for improved quality as well as delivery and cost performance to satisfy various requirements that only reduces costs but also diminishes the wiring work that related to conventional wired instrumentation. Moreover, the increased number of points to be monitored highlights the application, physicality, data link, network, transport, session and presentation to underline the communication protocol [7]. Figure: Characteristics and Expected Benefits of Field Wireless 1.4 Research Questions The research questions that highlight the specific of wired/wireless communication state of art based on field bus systems. The research questions that evaluate the research are What is the current state of trends in wired/wireless field bus systems? What are the changes that can be viewed in trends over the years? What are the challenges that are faced in the field bus systems? 5.0 Conclusion This particular study has successfully deployed the current trends as well as the state of art in the wired as well as wireless fieldbus systems. This particular study has clearly deployed as well as implemented all of the advantages or benefits of both of the fieldbus network systems with a well-structured way. All of the advantages have been implemented with the help of the analysis of the suitable analysis of the selected hypothesis as per the research problems of this study those are mentioned in the above section of this study. In order to make the analysis of the hypothesis, proper research methodologies have been demonstrated. On the other hand, the challenges as well as the future work in order to mitigate the challenges have also been illustrated in a systematic manner so that these could be very effective for addressing the issues over the wired and wireless fieldbus network systems. References [1]E. Larsson, O. Edfors, F. Tufvesson and T. Marzetta, "Massive MIMO for next generation wireless systems",IEEE Commun. Mag., vol. 52, no. 2, pp. 186-195, 2014. [2]M. Alves and E. Tovar, "Real-time communications over wired/wireless PROFIBUS networks supporting inter-cell mobility",Computer Networks, vol. 51, no. 11, pp. 2994-3012, 2007. [3]H. Fahmy,Wireless Sensor Networks. Singapore: Springer, 2016. [4]D. Considine and G. Considine,Standard handbook of industrial automation, 7th ed. New York: Chapman and Hall, 2014. [5]J. Thomesse, "Fieldbus Technology in Industrial Automation",Proceedings of the IEEE, vol. 93, no. 6, pp. 1073-1101, 2005. [6]"On Safe and Secure Communication in Process Automation",Mlardalen University Press Dissertations, 2011. [5]T. Hasegawa, "The Wireless Technology to Open the Field Digital Innovation",Yokogawa Technical Report, vol. 5, no. 22, 2012. [8]D. Dzung, M. Naedele, T. Von Hoff and M. Crevatin, "Security for Industrial Communication Systems",Proceedings of the IEEE, vol. 93, no. 6, pp. 1152-1177, 2005. [9]A. Willig, K. Matheus and A. Wolisz, "Wireless Technology in Industrial Networks",Proceedings of the IEEE, vol. 93, no. 6, pp. 1130-1151, 2005. [10]P. Szulewski, "Functional Aspects of Modern Wireless Networks in Industrial Environment",Advances in Manufacturing Science and Technology, vol. 37, no. 2, 2013. [11]G. Zhao, "Wireless Sensor Networks for Industrial Process Monitoring and Control: A Survey",NPA, vol. 3, no. 1, 2011. [12]R. Zurawski, "Special Issue on Industrial Communication Systems",Proceedings of the IEEE, vol. 93, no. 6, pp. 1067-1072, 2005. [13]R. Arvind, R. Raj, R. Raj and N. Prakash, "Industrial Automation using Wireless Sensor Networks",Indian Journal of Science and Technology, vol. 9, no. 8, 2016. [14]N. Navet, Y. Song, F. Simonot-Lion and C. Wilwert, "Trends in Automotive Communication Systems",Proceedings of the IEEE, vol. 93, no. 6, pp. 1204-1223, 2005. [15]T. Sauter, "The Three Generations of Field-Level NetworksEvolution and Compatibility Issues",IEEE Trans. Ind. Electron., vol. 57, no. 11, pp. 3585-3595, 2010. [16]J. Ley Chavez,A communication system. 2015. [17]S. Hormell,The Presbyterian communication system. 2014. [18]A. Das,Line communication system. New Delhi: New Age International (P) Ltd., Publishers, 2016. [19]P. Peebles,Communication system principles. Reading, Mass.: Addison-Wesley Pub. Co., Advanced Book Program, 2016. [20]L. Chen and G. Gong,Communication system security. Boca Raton, FL: CRC Press, 2012. [21]M. SchuÃÅ'ˆmmer, P. Martini and T. Welzel,Integration of field bus and MAP networks. Aachen, 2013. [22]X. Wang, L. Cui and Z. Guo,Advanced technologies in ad hoc and sensor networks. 2014. [23]F. Lamb,Industrial automation. 2012 [24]Industrial automation systems and integration. Geneva: ISO, 2014. [25]R. Budampati and S. Kolavennu,Industrial Wireless Sensor Networks 2016. [26]C. Sharma,Wireless Internet enterprise applications. New York: John Wiley, 2015. [27]J. Daafouz, S. Tarbouriech and M. Sigalotti,Hybrid systems with constraints. London: Iste, 2013. [28]N. Jha,Research methodology. Chandigarh: Abhishek Publications, 2014. [29]R. Kumar,Research methodology. London: SAGE, 2015. [30]I. Newman and C. Benz,Qualitative-quantitative research methodology. Carbondale, Ill.: Southern Illinois University Press, 2014. [31]C. Kothari,Research methodology. New Delhi: New Age International (P) Ltd., 2014. [32]S. Sen,Fieldbus and networking in process automation. 2015. [33]J. Song,Constraint-based real-time scheduling for process control. [Austin, Tex.]: [University of Texas], 2015. [34]Fieldbus Systems and Their Applications 2005. Burlington: Elsevier Science, 2016. [35]Z. Zhong,Proceedings of the International Conference on Information Engineering and Applications (IEA) 2012. London: Springer, 2013. [36]Knowledge enterprise: intelligent strategies in product design, manufacturing, and management. New York: Springer, 2016. [37]X. Li,Information Technology and Applications. Hoboken: CRC Press, 2015. [38]Y. Zhang, J. Zheng and H. Hu,Security in wireless mesh networks. Boca Raton, FL: CRC Press, 2009.

Ringgit rallies to 3-month high on oil rebound Essays -

Ringgit rallies to 3-month high on oil rebound KUALA LUMPUR BLOOMBERG ) - Malaysia's ringgit rallied the most in three months as a rebound in Brent crude boosted sentiment following a global selloff inSTOCKS due to slowing growth in China. Brent crude has rebounded almost 7 per cent in two days from its lowest level since 2003, improving the outlook for Asia's only major oil exporter. The ringgit appreciated 1.5 per cent to 4.3175 per US dollar as of 1:49 pm in Kuala Lumpur, the biggest gain since Oct 23, data compiled by Bloomberg show. That trimmed the currency's decline in 2016 to 0.6 per cent after it fell 19 per cent last year. The ringgit also strengthened sharply against the Singapore currency on Friday, with one Singdollar fetching 3.0170 ringgit as at 2:30 pm, down 0.9 per cent from from its close on Thursday 3.0444. To date this year, the Singdollar has reached a high against the ringgit of 3.0829. Malaysia's 10-year government bond yield dropped to the lowest since May and the cost to insure sovereign notes from default posted the steepest slide in more than a month. Bank Negara Malaysia cut the amount of cash banks must set aside as reserves for the first time since 2009 late on Thursday and opted to keep the benchmark overnight policy rate unchanged to save undermining the ringgit. Slowing Chinese growth and falling oil prices have deterred risk-taking this year, with the European Central Bank and the Bank of Japan indicating they may add to monetary stimulus due to the market turmoil. "Higher oil prices and general risk-on after the ECB president sweet talked the MARKETS with convincing rhetoric on additional stimulus boosted sentiment," said Vishnu Varathan, a Singapore-based economist at Mizuho Bank. "Bank Negara's liquidity infusion is ringgit-positive as it could allay concerns about an excessive selloff in domestic and global markets." The ringgit is stabilizing after the worst drop since the Asian financial crisis last year, with all eyes on Prime Minister Najib Razak's budget revisions next week as the oil-exporting nation gets hit by sliding commodities. Foreign investors sold a net US$7 billion of Malaysian equities and bonds in 2015, and were net sellers of shares in the first two weeks of this year, according to central bank figures. Bank Negara said Thursday it had pumped RM40 billion into the banking system via monetary operations including the reverse-repurchase facility since early 2015 as "net external outflows reduced the amount of liquidity in the system." The statutory reserve requirement cut will add RM6.2 billion to the system, according to estimates from Credit Suisse Group. There's a risk that if theMARKET interest rate structure is too low, it could result in further capital outflows, which could be negative for the ringgit, Singapore-based analyst Michael Wan wrote in a report released on Friday. "The cut in the statutory reserve requirement played a part in the falling swaps, which basically reflects the shift in sentiment toward a bias for some easing," Mizuho's Varathan said.